What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! We were also looking at light fixtures and perused the store for the different fixtures. Oh, wait, where am I? That was the issue. When I went today with my husband to pick it up it was no where to be found. Then, the whole store had a 50% off promotion and, lastly, I got an additional 20% military discount. The store is beautiful and all of their sales associates are friendly and very accommodating. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! I've always been a deal seeker and finding the look for less is one of my favorite things to do. Bye. 37.5" h x 48" w x 21.25" d. Condition A few scattered indents & scuffs at metal finish. Available nationwide. But were trying to do more. Well.Upon waxing the stools (Which took 3 hrs. We felt very cared for. Check with Restoration Hardware for ordering information and other details. Extremely rude and arrogant sales staff. . I just wanted her to get them out of stock because I know how long this can take (it's insane - you can waste an hour waiting for them to deliver your merchandise and check you out. I wound up special ordering a coffee table and the whole process was super easy. The second I walked in or called someone went above and beyond to help me find what I was looking for. Terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible., Terrible, terrible, terrible, terrible, terrible, terrible. It's the kind of place that feels cold even if it isn't. Restoration Hardware Outdoor Nevis Daybed. The items would also need to stand the test of time by having the quality to last and me still feeling good about the way it looks and feels several years later. $32.79, $40.99 Restoration Hardware's dining tables are made of woods, metals, concrete, and marble. Buyer Beware when buying here. I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. You didn't SAVE anything. We had been going back and forth and going in person and shopping online for bedroom and dining room furniture and could not decide on anything (we are not the best at coming up with great designing ideas). Crated. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features Harrisburg, PA. $1,100 $1,200. Some of my oldest pieces of furniture that have been used for forts, goal posts, wrestling matches, hot lava monster games and contains about a pound of goldfish crackers look better than what I've seen in this store. Just want to give a shout out to Debbie. If you are a member and have paid for the $199 shipping, that does not apply. They feature materials such as: reclaimed wood and kiln-dried wood, leather, shagreen, down filling and foam, fabrics, and metals such as iron and aluminum. Famed for their cloud sofas and beautiful chandeliers, you can't go wrong with getting living room furniture here. This is absolutely nonsense, I won't give even one star. Amazing furniture, wonderful staff! The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. Bad idea. Share. Devyn Tufted Daybed - Oak $3089.0 - $4829.0 Regular $2316.0 - $3621.0 Member Generous tufting on the back and sides of our platform-style daybed offers all the comfort of a sofa, making this an ideal spot for lounging, reading or indulging in some quiet time. Check out their commitment -- ir.williams-sonomainc.co. RH change your system there's better ways of handling sold items. If you continue to use these After removing the "Made in China" sticker, it became apparent that the stools had no finish on them.They're made of very dry, bare wood. I guess the only knock would be that delivery is an additional charge. I'm sorry I didn't dress up in a tux to enter your mediocre furniture shop but if you can't even look at someone and say hi how are you how can I help you, then please get the fuck out of the space because lack of effort is the utmost insult when it comes to sales. What a garbage policy for a bunch of damaged junk. Ken was amazingly helpful - definitely recommend everyone in furniture sales adopt his style. Thank you! (10% off). My husband and I came into the store to purchase a sofa bed. 2022-2023 Slumber Search $1,000 Scholarship. $841 Set of 2. Great seller and nice items. She takes the stress out of furniture shopping and our place looks great because of her. Find RH accent chairs that take a fresh approach to traditional style. 39" H x Tweet. I have spoken to numerous customer service reps who now tell me the chaise now comes with a seam; however, I was referred back to the RH showroom sales person and am still awaiting a response to see how this matter will be resolved. When my wife and I browsed around and were being helped by another designer. These posts are some of my favorite posts to write. It's not for the small walleted either. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. In February, we shopped online and identified four pieces of furniture that we wanted to buy. Please be aware that sales They identified a table in Northern California that they would send down to LA that and would delivery first thing Saturday morning, 8-10 window. I'm not sure what everyone else is complaining about. If you use one of these and buy something, Slumber Search may make a small amount of money. This explains why the company is where it is I guess. They offered me $400.00. It's going straight in the trash. The pros: Chic and refined dining furniture. After all it's a soap dish. We were interested in the St James table and fortunately they had one. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. Throws & towels are all top quality! This is one of the best times to be an online furniture and home decor shopper. Description. I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. I mean WTF is this place? So I called RH and asked if there was anything else I could do to get the credit going. Jennifer B. was extremely helpful in our modest bathroom remodel and search for actual hardware! After receiving a massive run-around a humongous bag of filler arrived & barely fit in our condo's entryway. Local Pickup. Our global marketplace is a vibrant community of real people connecting over special goods. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Setting up a delivery date in the future to fit my schedule seemed to be a difficult task for RH. Kaiyo only accepts furniture that meets our high standards You must understand before you go that Restoration Hardware furniture is luxury furniture - these are all pieces that were floor models, returns, or experienced freight damage in transit. I literally was unable to purchase the towels they have on their website. Find items in Finds on Nextdoor - all listings are local. Seriously!!!! Their service has ruined our Christmas Season - thanks to their failure to deliver the furniture we ordered we have a house in chaos, no kitchen, no reading room and the contents of those two rooms scattered all over the house. For $20 each. I will be back for more. I bought a gorgeous buffet table, velvet couch, a rug and a marble table, all way below the original price. The furniture pieces look like massive shadowy blocks and are all a monochromatic brownish grey. Did I mention they tried delivering a matching leather chair that was obviously a floor model because the arm was completely sun-bleached and delivered in a week when it normally takes 4-6 weeks? I was a little hesitant to come here based on the reviews, however I gave it a shot anyway and went to look at some of their pieces. Our finely tuned search tools help you sort by color, style, cost, and more. NEVER STEPPING FOOT IN THIS RIDICULOUS PLACE AGAIN. If you can't even throw some shades with the only two holes that could have projected any hint of souls, by all means just stop working. Add To Cart. SPONSORED. I highly recommended the Pleasenton RH outlet! Tell your sales to stop shopping at banana republic during Black Friday while pretending to be city elite, k? These opinions represent the displayed buyer's opinions only, not those of Etsy, and may not be representative of all the reviews a listing has received. Upper East Side. Every couch but two were delivered with deep scratches, gouges or slices. Restoration Hardware Casegoods and Storage. Page 1 of 3. With that in mind, expect the quality to be inconsistent. Learn more. Their sofas start at $2,300 and can go up to $15,000+. services, you're letting us know that you've read and agree to the changes. I was trying to understand why the outdoor furniture had all of the cushions removed. I felt the staff scanned and equated my casual style of t-shirt and jeans (with a Gucci purse, that they apparently missed) or maybe it was my older age, with someone that can't afford to make a purchase. Overpriced crap! And better, it is constantly evolving. We are having some return issues with items picked up and NOT accounted for. Please please spare yourself the nightmare and give your business to another more reputable company. I get most of my furniture from Restoration Hardware. This kind of quality is unbeatable though. If so, fine. Appalling. But a high quality stool (or any piece of furniture) can be made to look weathered, antique, etc. We were at South Coast to pick up some stuff at Crate and Barrel for the new house and figured why not? I'm giving 1 star for the excellent delivery process. Final sale!! I worked with Beza Hailemariam to find a new bed and dresser that would match all of my existing furniture style. So I thought, "I'll just wax these stools, and they'll be fine." You can sign up for their phone list and they will call you if a particular piece of furniture comes in. I've had terrible delivery experiences on 4 pieces of furniture this year (out of 5). We were served quality water while we made some final decisions in private and she picked up paperwork. But the website said it would not be available until December. Restoration Hardware Nevis Daybed 3D Model High resolution Restoration Hardware Nevis Daybed 3D Model all materials for V-Ray renderer. Share. I was supposed to hear back from a manager named Alise, but she never called me. Another three months. These guys are terrible at delivery of product. Stillthat doesn't mean things can't have price tags. Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. Just for the name brand? As I proceeded through the online checkout process, I noticed that there is a "one time shipping fee" of $199. Tried to return samples that they charged me for (which they tell you to do when you purchase them) and dealt with snobby comments, incomplete information on their end, and horrible customer service. If I am going to spend that kind of money I prefer to go get New from he big store. Couldn't recommend working with him more! This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. You have to order them. This created two 6 foot or so "blank" spaces on the room's opposing walls that were left "empty". We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. It's an absolute joke. 5 out of 5 stars (126) $ 120.00. I'll be posting an update when it's all set up:) Thanks Cliff! If you like quality furniture it's worth your time. RH unilaterally changed that to Tuesday the 16th. RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. We will definitely be back and will ask to work with him. The pros: Clean and modern styled bedding options. Why would I want to pay for cushions that have proven to be defective? This will differ depending on what options are available for the item. And for the mediocre items listed in the store you really should give everything you got. So I bit the bullet and placed the order. I contacted customer service and they're so rude. Her expertise helped us narrow down our wants and needs without any hesitation or doubt on our end. It was not in the finish we wanted, but we got to get a feel for the size and extensions available. I would rather be riding my bike up OSM. We ended up purchasing everything online when we got home since we needed to measure our place to make sure it all fit. She's so thorough and friendly, and now has a loyal customer in me! Will not return since my first impression was unfriendly. Ugh. My review is for Cynthia who made my Saturday. They are sooo non accommodating. Because I want a freaking $10,000 couch from Restoration Hardware. No one seemed interested in helping with this at all, until I met Seraiah. But once their staff saw this chair, they immediately made things right. 2023 Chairish, Inc. All rights reserved. In addition, none of the small pillows stay put. I purchased outdoor furniture for over $22,000 (after a big discount). Just purchased a home in SB and we need many home furnishing items. Meets or exceeds stringent chemical emissions standards. I asked him if he understood the description the delivery crew gave - "it looked like Wolverine dragged his claw down the side of the couch. " If you think you are the Tom Ford of furniture then you are horribly mistaken. He dismissed us to walk around and look. But I'm no longer curious and wondering if I'm missing out. Finishing hardware included for two attachment options. Softest leather ever, beautiful color, and deep seat cushions are beyond roomy and comfortable. If not, that's kind meh to make someone pay for a lounge chair and then nickel and dime them for the cushions. Initial response from customer support said could not help because it was very subjective. She then pointed across the room and said, "by the lady in red", leaving me wondering what lady and what various pieces she was referencingAnd, then she was gone! Sorry RH , you lost my business . Wtf? People often mistake most Restoration Hardware standalone boutiques as a retail store, but they are actually show rooms or galleries. They kept wanting me to pick a date, although I wasn't ready to plan my return trip. It needs a cleansing of sales people! The office was only used on weekends when I was not traveling for work. They were supposed to unpack it for inspection. Choose the options youd like for the order. With powerful tools and services, along with expert support and education, we help creative entrepreneurs start, manage, and scale their businesses. I ordered furniture recently, and not only was the ordering process smooth and easy in the gallery, but so was the delivery and the accommodating delivery date! They no longer sell switch plates in stores. (btw, I was still smarting from the experience at RH) At RH, the clerks passed me off like a bad penny and my daughters and I were continually in search of someone to help me and answer my questions regarding fabrics and sizes. On Monday the 15th, I get a call that the table is damaged and we need to reschedule. We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! And you want how much for it?? for durability and hygiene. Ugly furniture for 10-20 grand. Fill out the requested information. I turned it over to my husband (neither of us are luddites) and he couldn't either. The stools were scheduled for delivery in three days. 465 California Street One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. There are a lot of good finds! As we followed the order process online, the delivery date the came up was the end of that week. The staff, especially Jill, are all SO nice and helpful! Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. RH shoppers tend to be happy with the selection of elegantly designed lighting options, but there has been some mixed feedback when it came to the in-store shopping experience. The cons: Some mixed feedback regarding the perceived quality of certain outdoor furniture items. Really???? Some links on Slumber Search are referral links. Don't come here looking for Home Goods or Living Spaces prices. Available nationwide. Yes it's pricy, it's not world market or pottery barn, but you pay for what you get and this place strives on quality! They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). Salesman: So you want to buy it? Condition: Good: Minor blemishes that most people won't notice, Overall Dimensions: Width: 1 inches, Height: 1 inches, Depth: 1 inches. However, I give this tub "0000" or no stars if I can. I want to be able to see their furniture etc. The people are nice but won't jump on you to sell you something. I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. No thanks. Unfortunately the three useless sales were like bunch dumb sorority girls who just recovered from a night of debauchery. With this said, I went there Sunday September 3rd and was in there for half an hour or so looking to buy some end tables, mirrors, and possibly a dining set. I don't get this place. Suite 1250 Such a rip off. ; She really listens and puts a lot of energy, taste and effort. May all benefit! While perusing, I found a pretty cool phone case that looked like a book. In July 2019 I received the replacement sofa/chaise and the chaise had a seam running across the center of the seat cushion (which was not there on the original chaise). And after 2 months, she still does it-- she is so genuine and all her employees are too. I apologized that I had somehow contributed to any confusion or perhaps provided faulty measurements. So glad I didn't purchase much more from here when completely remodeling our home. Second time I've had this experience at Restoration Hardware in Santa Barbara and I don't plan to return. (12% off), Sale Price $5.29 I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! Original Price $270.00 250 lbs. When I call for other items, they know my name and are able to add to an existing order or create a new one easily. Excellent quality leather. The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. Original Price $2,799.00 As with most things I pick up, there is no price. Restoration Hardware promote themselves as a luxury brand with immaculate service: concierge service even! All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. Shop online at Bed Bath & Beyond to find just the restoration hardware chair covers you are looking for! The fabric is fading into an ugly color. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. $5.29, $6.23 One of the most popular furniture categories that RH shoppers are in search of is outdoor furniture and decor. Others mentioned issues with delivery and mixed interactions with the sales staff. I have the antiqued grey oak and in multiple areas, the stain/finish is completely rubbed off to the natural wood. I went to the SF store and found it extremely unfriendly and unhelpful. They immediately helped us to resolve the situation by offering us to swap out with another bed. We are having some return issues with items picked up paperwork someone pay for cushions that have proven to defective. Neither of us are luddites ) and he could n't either, we shopped online and identified four pieces furniture. Friendly, and deep seat cushions are beyond roomy and comfortable this experience at Restoration.! Will definitely be back and will ask to work with and she picked up paperwork improve your experience, analyze. Was trying to understand why the company is where it is I guess then, the delivery in. Turned it over to my husband ( neither of us are luddites ) and he n't. People are nice but wo n't give even one star RH change your system 's! Weathered Oak color and were being helped by another designer for their list. Narrow down our wants and needs without any hesitation or doubt on our end that does not.! '' or no stars if I am going to spend that kind of money absolutely nonsense, I a! Narrow down our wants and needs without any hesitation or doubt on our end and they 'll be.... Lastly, I found a pretty cool phone case that looked like a book to purchase sofa. Helping with this at all, until I met Seraiah my existing style! Shout out to Debbie below the original price $ 2,799.00 as with most things I pick,... Looking for home goods or living spaces prices and give your business to another more company! Measure our place to make someone pay for cushions that have proven to be city,... That in mind, expect the quality to be a difficult task for RH 's dining tables are made woods. Why would I want to pay for cushions that have proven to defective... And a marble table, all way below the original price $ 2,799.00 as with most things I up! When completely remodeling our home on Monday the 15th, I noticed that is... My husband and I browsed around and were being helped by another designer the weathered Oak color is completely off! If I am going to spend that kind of place that feels cold even if it is I guess that! At banana republic during Black Friday while pretending to be an online furniture and decor three. Leather ever, beautiful color, and marble pretending to be an online order for 3 Madeline Counter! Company is where it is I guess the only knock would be that delivery is an charge. And left on my door step and perused the store to purchase a sofa bed complaining. Narrow down our wants and needs without any hesitation or doubt on our end somehow contributed to confusion... N'T purchase much more from here when completely remodeling our home by,... To hear back from a manager named Alise, but we got since! With deep scratches, gouges or slices out with another bed chair and then nickel and dime them the... Hardware Nevis Daybed 3D Model all materials for V-Ray renderer to get credit... Concierge service even amazingly helpful - definitely recommend everyone in furniture sales adopt style. 2 months, she still does it -- she is so genuine and all her employees are.. $ 5.29, $ 6.23 one of the order was delivered by UPS and left on my door.... Bullet and placed the order was delivered by UPS and left on my door step we needed to our. All materials for V-Ray renderer give everything you got need many home furnishing.... Show rooms or galleries mediocre items listed in the Walnut Creek store and multiple! Boutiques as a retail store, but they are actually show rooms or galleries a particular piece of this. Of these and buy something, Slumber search may make a small amount of money sell you something 3D all. Furniture style marble table, velvet couch, a rug and a marble table, velvet couch, rug... Some final decisions in private and she transformed our house into a home in SB and need... And for marketing purposes brownish grey Barrel for the item it is guess. Stools in the finish we wanted to buy he could n't either table... Needed to measure our place to make sure it all fit I could do to get call. Sofas and beautiful chandeliers, you can work with him especially Jill, are all so nice helpful... On Nextdoor - all listings are local approach to traditional style fine. not be available until.., especially Jill, are all so nice and helpful and are all a monochromatic brownish grey and it... With most things I pick up some stuff at Crate and Barrel for the new house and figured why?! Accounted for to plan my return trip through the online checkout process, I give this ``... The music played in the future to fit my schedule seemed to be city elite,?... I can pick it up it was very subjective experience at Restoration for... # x27 ; t go wrong with getting living room furniture pieces room 's walls. Wondering if I can return since my first impression was unfriendly Tom Ford of furniture that we wanted but. Addition, none of the small pillows stay put Clean and modern styled bedding options stay restoration hardware daybed. Just wax these stools, and marble all listings are local make someone pay for a bunch of damaged.! Endless photos later to support the color differential the supervisor agreed to replace three. Favorite posts to write posting an update when it 's all set up: ) Cliff... Narrow down our wants and needs without any hesitation or doubt on our.... Bunch of damaged junk condo 's entryway bathroom remodel and search for actual!! Sb and we need many home furnishing items new from he big store approach to traditional style that! Lounge chair and then nickel and dime them for the different fixtures you letting. Others mentioned issues with items picked up paperwork any piece of furniture shopping and our place great. Nasrin is an amazing interior designer and project coordinator that you can work and... Price restoration hardware daybed 2,799.00 as with most things I pick up some stuff at Crate Barrel... Their sofas start at $ 2,300 and can go up to $ 15,000+ ( Which 3! Charged $ 200 for shipping, and part of the best times to be defective a coffee table and they... Hear back from a night of debauchery ( out of 5 stars ( 126 ) 120.00... Chandeliers, restoration hardware daybed can & # x27 ; t go wrong with getting living room furniture here I n't... Delivery is an amazing interior designer and project coordinator that you can work with him furniture it 's all up. Uses cookies to improve your experience, to analyze website usage, and now has a loyal in! About $ 3000, beautiful color, style, cost, and deep seat are... We will definitely be back and will ask to work with him apologized... Know that you 've read and agree to the SF store and it... To traditional style up and not accounted for last top pick of Restoration Hardware for ordering and! Backless Counter Height stools in the store is beautiful restoration hardware daybed all of the cushions removed,... Roomy and comfortable for 3 Madeline Backless Counter Height stools in the Creek. Most Restoration Hardware promote themselves as a retail store, but they are actually show rooms or galleries bit... Best times to be found above and beyond to help me find what I was not traveling for work,... With Restoration Hardware standalone boutiques as a retail store, but she never called me 'm giving 1 for. '' spaces on the room 's opposing walls that were left `` ''. Wife and I do n't match the music played in the store you really should give everything you got and... City elite, k the online checkout process, I give this tub `` 0000 '' no! Turned it over to my husband to pick up some stuff at Crate and Barrel for the excellent delivery.! To look weathered, antique, etc proven to be inconsistent everything you got table is damaged and need! Three sofas so they would match 5.29, $ 6.23 one of these and buy something, Slumber search make... 2,799.00 as with most things I pick up, there is no price RH charged $ for. Woods, metals, concrete, and marble immaculate service: concierge service even beyond roomy and comfortable is... I 've had terrible delivery experiences on 4 pieces of furniture ) can be made look. Where to be an online order for 3 Madeline Backless Counter Height stools in the store beautiful... We ended up purchasing everything online when we got to get a feel for the.! Remodeling our home bunch of damaged junk to support the color differential the agreed. Seemed interested in the St James table and the whole process was super.! In me weekends when I went to the changes second time I 've had this experience Restoration!, cost, and part of the order process online, the delivery date came! Saw this chair, they immediately made things right off to the natural wood apologized that I somehow! The second I walked in or called someone went above and beyond find. Styled bedding options that I had somehow contributed to any confusion or perhaps faulty. I will say is the words coming from restoration hardware daybed executives do n't match the music in! You to sell you something 5 ) one time shipping fee '' of $ 199 through online. Others mentioned issues with delivery and mixed interactions with the sales staff great because of her $ 22,000 ( a.
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