Create a Website Account - Manage notification subscriptions, save form progress and more. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. Theyd get stuff fixed.. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. In mid-March, FPUA announced all service disconnects were suspended until further notice. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Stay home when you are sick, and keep your children home when they are sick. The property manager directed WFLX to Apartment Management Consultants of Utah. Customers requesting assistance must schedule an appointment. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. . All rights reserved. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Automatic Bill Payment. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Eligibility criteria must be met and funding is limited for this one-time assistance. Come enjoy our special events and great bands. Advertisement Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. 24-Hour Account Access. Call your doctor to discuss symptoms before visiting the office. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. This convenient option eliminates the necessity of coming to one of our locations to make payments. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Published: Nov. 18, 2022 at 2:55 PM PST. Additional payment locations and online options are available atwww.fpua.com. Dry hands with a clean towel or use a warm air hand dryer. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Customers can make payments at the 24-hour Kiosk located on the west side of the building. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. FPUA is proud to serve you, as we face this challenge together. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. FPUA remains committed to providing all essential services to our community without interruption. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. This program will be available through July 24, 2020. FPUA personnel will again ask the series of health-related questions. The Kiosk accepts cash, credit/debit cards and checks. Pay over the Phone. This program is available until July 24, 2020.*. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. 3900) will be open normal business hours, 9 am to 5 pm. She fears property managers might retaliate, possibly even evict her and she cant afford that. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. A maximum of 6 customers will be permitted inside the lobby at one time. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. View the many bill pay options available to expedite payment of your utility bill. FPUA is proud to serve you, and we will face this challenge together. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Providing electricity when our customers want it is our highest priority. Customer must complete the Budget Billing Authorization Form. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Maintain social distancing guidelines of 6 feet or more. Register online and have your utility bill payment automatically deducted from your checking account each month. Additional community resources are available as well. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. 772.466.1600. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Must also provide a voided check. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. You can be assured we will respond in an expeditious manner to restore the power. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. - Manage notification subscriptions, save form progress and more. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Again, thank you for your patience! Customer must have a current balance with no past due account balance. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Parking Garage is open and free for your parking convenience! This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. 3900. Please contact them through their website at www.FPUA.com. Or pay on doxo with credit card, debit card, Apple Pay or bank account. The service area is established by the Florida Public Service Commission. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Avoid physical contact with people who are sick or show symptoms of being sick. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. Sign up for automatic bill payment; Utility Billing Customer Service. Select Update Account Information and choose text notifications. You can pay your bill online or just check the status of your account. Public Utilities; About Us. Copyright 2019-2020 Fort Pierce Utilities Authority. This program is available through July 24, 2020. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Additional information will be provided when an appointment is scheduled. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Please call customer service at 772-466-1600, ext. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. These categories are ranked against standards set by the Public Power Communities across the nation. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. Fort Pierce Utilities Authority uses 1 email formats. E-Billing is now available to St. Lucie County Utilities customers! Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. 3900. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. How can I pay my Fort Pierce Utilities Authority bill? With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Phone and Mobile Payment Options. Accounts may accumulate large credits or debits. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Why Does My Neighbor Have Power, But I Dont? WELCOME TO THE ONLINE PAYMENT CENTER. We accept Visa, MC, Discover, and AMEX; a . Please enable JavaScript in your browser for a better user experience. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. Customers must enter doors on the east side of the building and exit doors on west side of the building. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. On time payment is available without enrollment. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. $2.25 fee for Credit Cards Budget Billing allows customers to pay a predictable utility bill each month throughout the year. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. 3900. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. For your added convenience, please check out the many payment options available online at www.fpua.com. 65-1557; and 20 of Ch. Register online and have your utility bill payment automatically deducted from your checking account each month. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Pay by Text. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. jdoe@fpua.com) being used 100.0% of the time. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Notify FPUA and schedule your service request at your convenience. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. Please call customer service at 772-466-1600, ext. Funds raised support education programs and local scholarships. 3900 Monday through Friday, 9 am to 5 pm. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. 3900 or visit us online atwww.fpua.com. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Find top employees, contact details and business statistics at RocketReach. A summary of all methods of payment are described below. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Our representatives are equipped with the necessary tools to continue providing great customer service. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Please contact the FPUA customer service call center at 772-466-1600, ext. FPUA accepts most major credit card payments or debit card payments over the phone. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Mobile Payment Options, including internet and auto pay. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. The outside Kiosk and the payment drop box located on the west side of the building remain available 24/7. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government There is always great music, great food, and a great time waiting for you. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. All payments made through the Kiosk are credited to your account within minutes. FPUA has taken additional steps to help our customers during this crisis. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. The Customer Service call center (772-466-1600, ext. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. All payments to the City of Fort Pierce can be made online through our payment center. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. The childrens activities include a Giant Slide and a bounce house. 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